🏋️Gyms & Fitness

Your gym is losing members in the inbox.

New member enquiries sit in Instagram DMs for days. Cancellation emails get buried. PT booking requests go unanswered on weekends. InboxAgents watches every channel and surfaces what matters — before you lose the member.

Built by multi-time founders. We run on the same agents we deploy.

Startmatebacked
Official Meta Business Partner

<2min

Average lead response time

24/7

Inbox monitoring across all channels

30 days

From call to live agent

The problem

Leads die in the DMs

Someone messages your gym on Instagram at 9pm asking about memberships. By the time your front desk sees it Monday morning, they've already signed up at the gym down the road.

Cancellations slip through

A member emails about freezing their membership. It gets buried under supplier invoices and class schedules. Two weeks later they've cancelled and left a 1-star review.

PT and class bookings are manual chaos

Personal training requests come via email, WhatsApp, Instagram, and in-person. There's no single view. Double-bookings happen. Trainers miss leads.

Multi-location is a nightmare

Each location has its own email, socials, and WhatsApp. You're logging in and out of 12 accounts to see if anything needs attention.

How InboxAgents solves it

Every lead gets a response in under 2 minutes

InboxAgents monitors your Instagram, Facebook, WhatsApp, and email 24/7. New membership enquiries are detected, classified, and queued for response — even at 11pm on a Saturday.

Cancellation risks flagged instantly

Any message mentioning freezing, cancelling, or dissatisfaction gets flagged and escalated immediately. You intervene before they leave.

PT and class bookings routed to the right trainer

Booking requests are extracted from any channel, matched to the right trainer or class, and tracked in one queue. No more double-bookings.

One dashboard for every location

All locations, all channels, one view. Commercial messages, complaints, and booking requests — sorted and routed per location.

Agents we build for you

Lead Capture Agent

Detects new membership enquiries across all channels. Extracts name, interest, and preferred class times. Routes to sales with a follow-up queue.

InstagramFacebookWhatsAppEmail

Retention Alert Agent

Monitors for cancellation signals — freeze requests, complaints, missed payments. Flags at-risk members before they churn.

EmailWhatsAppInstagram

Booking Router

PT and class booking requests extracted from any channel, matched to trainer availability, confirmation drafted for approval.

WhatsAppInstagramEmail
FAQ
InboxAgents monitors your communication channels (email, DMs, WhatsApp) — it doesn't replace your gym management software. It surfaces and routes the messages that matter, so your team can act faster using whatever tools they already use.
Yes — multi-account monitoring is a core feature. Each location's channels feed into one dashboard with per-location routing and approval gates.
Not by default. InboxAgents is approval-first. It drafts responses and queues them for your team to review and send. You can enable auto-responses for specific scenarios during your pilot.
InboxAgents focuses on inbound communication — catching leads, complaints, and booking requests. For outbound announcements, your existing tools (Mindbody, email marketing, etc.) are still the right fit.

Stop losing members to slow replies.

Connect your gym's inboxes. See exactly where leads are falling through. Get a free AI operations roadmap.